
Objective:
A dynamic administrative assistant and visual communications student, prepared for a rewarding position with an institution or organization that promotes professional growth, continuing education, and stability; and where my software comprehension, online research capabilities, graphic creative talent and organizational skills can be efficiently utilized.
Summary of Qualifications:
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Excellent human relation skills (work well with individuals at all levels in a pleasant and professional demeanor).
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Eight years experience in project management.
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Twenty-five years of customer service experience.
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Fifteen years of experience in a general office environment.
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Professional approach to providing top quality support to administration.
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Reliable, responsible, productive and adaptable.
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Ability to plan, initiates, and carried out ideas and programs.
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Imaginative problem solver with exceptional organizational skills.
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Train and assist employees, superiors and patrons with basic technical support.
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Demonstrated ability to prepare reports and procedural documentation.
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Eleven years of experience managing daily departmental budgets, purchases, service requests and records.
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Twelve years of experience handling and editing documentation.
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Eleven years of experience creating and maintaining databases.
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Eighteen years of online research.
Technical Summary:
SOFTWARE: Operating System (Windows 8, Mac OS X), Microsoft Office Professional Suite (Excel, Access, Word, PowerPoint, SharePoint), Google Applications, Internet/Intranet, Banner (Academic, SMART Time & Finance), WordPerfect, Email, Remote Desktop Software (NetMeeting, VPN), Final Cut Pro (video editing software), iMovie, Word Press, Database Software (Filemaker Pro, ITworks, Wizard, BDMS), FootPrints, Keynote, OmniGraffle, BlackBoard, Oracle Calendar, iCal, Extensis Portfolio, PeopleSoft 8.0 (ERP, HCM), ProCreate, Publisher, iBook, Blurb, HTML5, CMS, Unity, Fuse, Adobe CS/CC, Adobe Shape, and Adobe Photoshop Lightroom.
HARDWARE: Desktop PC and Mac computers (desktops and laptops), X-raid Apple Server (setup), scanner, digital camera, printer, CD-RW/DVD burning, backup hard-drives (Lacie, eGo), Smart devices (iPhone, iPad, Tablet and Android), 10-key, Cisco VoIP Phone, projector (overhead, 35mm Slides and Proxima-multimedia), TEC (Technology Enhanced Classroom) equipment, document camera, and video-conference equipment.
